Objectives: to identify common strengths and weaknesses across projects, with an eye toward replicating our successes and addressing our weaknesses and missed opportunities What went well? What I heard: don’t beat yourself up about that I loved it I wanted to know X, and I wanted to know Y write in the background stories I wanted a hyperlink with to authoritative source I liked X, Y, and Z {{lots of head nodding and eye contact}} I wanted more context Here are more examples of the thing you’re talking about… I wanted more accessible language I had never thought about that …